Converted PDFs - IFMA Knowledge Library

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Climate Benefits and Building Energy Efficiency Gains From Improved Roofing Insulation in Cold Climates

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Arenas combating aging, quakes & hurricanes use SHM & maintenance plans for peace of mind

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Financial Analysis for FM Professionals

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UL 200C: Guidance and Practical Strategies for Reducing Public Health Impacts of WUI Fires on Community Populations

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Forecasting spare parts for Operation and Maintenance Projects

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The Importance of CPR: Why Quick Action Saves Lives

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Kimiko Green Playbook Volume 2.0: A Practical Guide to Sustainable Furniture Planning & Procurement

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Kimiko Green Playbook Volume 1.0: A Practical Guide To Sustainable Furniture Decommissioning

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Five Essential Tips for Protecting your Property from Southern California Wildfires

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Connecting Location to Better Patient Outcomes

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CMMS - The Good, the Sordid & the Unexplainable

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Sound Rating Criteria for Buildings

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Electrical Measurements in TAB

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Cool Biz: Energy Conservation Efforts in Japan

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PFAS in the Built Environment

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What is a healthy building?

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Avoiding the High Cost of Stormwater Violations

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Adapting to Evolving Threats: Strategies for Flexible and Responsive Security

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The Unexpected Rise in Workplace Lockers

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Celebrating World FM Day: Inspire, Integrate and Innovate

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World FM Day 2024: Finding Inspiration in Facility Management

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Field Service Technology Trends: A Comprehensive Guide to AI Integration

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⁠Demystifying AI: Unlocking the Potential for Field Service Organizations with Dynamics 365 Field Service

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Optimizing Building Management with a Lifecycle Approach

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Inventory and Asset Management with Dynamics 365 Field Service

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A Survey Instrument for Evaluating Workplace Occupant Satisfaction

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The trouble with T-zones: We can’t stop touching them

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Giving schools a hand to keep students healthy

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It looks like COVID-19 is back, but protection is in your hands

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European FM Provider Report

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7 Ways to Improve Customer Satisfaction in Field Service Organizations

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Adapting to Climate Change for Facility Management Professionals

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Phillips Corporation Modernizes Service Operations and Increases Revenue Using Dynamics 365 Field Service

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Facility Managers and Indoor Environment Quality (IEQ)

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Erosion Control Company Replaces Manual, Error-prone Processes with Streamlined Field Service Solution

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A New Era in Commercial Buildings Efficiency and Service

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AEDs in the Workplace: A Buyers Guide

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Sustainability Starts with YOU!

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Optimizing the Workplace Through Technology

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Understanding the Sequence and Strategy of Decarbonization

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Low Carbon Technology Strategies Toolkit

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Improving Infrastructure Confidence and Government Accountability

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Integrated Facility Management vs Facility Management: What is the Difference?

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A Strategic Research Initiative on the Impact of Perfluoroalkyl and Polyfluoroalkyl Substances (PFAS) on Human Health

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How Occupancy Data Transforms the Way We Operate Buildings

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How to Nurture Office Culture in the New Hybrid World

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Hybrid is Here to Stay: How to be Successful

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5 Things to Know About Elevator Maintenance

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It's Not Rocket Science: How to Achieve an Immediate ROI for Efficiency Improvement Projects

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Karl Storz Endoscopy: Flexible Workplace Design

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Reduce Tenant Complaints with HVAC Proactive Maintenance

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Assessing the Operational Performances of Implemented Green Water Strategies

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Energy efficient by default

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Unleash the Power of Mobile for Building Intelligence

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How COVID is evolving Facility Management needs

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Women in the Real Estate Industry

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An Integrated Model for Life-Cycle Cost Analysis

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Merged, Acquired, Consolidated: An FM Survival Guide

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What Are the Pitfalls of Outsourcing Your Facility Management?

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Research Methodology for Building Automation Performance Index

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How Workplace Design Can Galvanize 21st Century Business Strategies

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How to Maximize the Value of Your Furniture Assets

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Improve Waste Diversion through Optimization and Influence

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Performance Contracting in the Public Sector and the Real World

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Catering Benchmark of Swiss Hospitals: Continued Research

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Coping with Construction-Related Noise and Vibrations

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Transition, Downsizing or Consolidating

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Commentary: Facility Management Accreditation Commission Outcomes

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Learn How to Avoid the Most Common Violations

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Moving Right Along: An Employee Move Management Solution Made Quickly, Easily, and Affordably

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Quantifying the Effect of BIM and COBie for FM

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How Peak Demand Management and Energy Education Can Save You Energy and Dollars: A BAE Systems Case Study

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Experiencing Change: Discover a New Future

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Charting a Path Toward IFMA Accreditation in Universities

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Net-Zero Buildings: A Federal Mandate

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Lean Back and Relax: A New Approach to Managing Solid Waste

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Prioritizing Functionally Diverse and Geographically Dispersed Facility Upgrades

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Improving Maintenance Efficiency Effectiveness at the University of Central Florida

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Finance for Public Sector FM

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Investment Based Budgeting

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Is Your Office Stressing You Out and Making You Fat?

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Reducing Energy Costs: How One University Realized Drastic Savings Through an Innovative Control System

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Computer Gaming in FM Education

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Workplace Transformation Through Consolidation: A Pfizer Case Study

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How to Create Long Term Sustainable Operations in Your Facility

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Active Management of Solid Waste provides Cost Benefit

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Construction Engineering Service Cold Weather Concrete

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BIM Implementation: PESTEL Drivers & Barriers

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Benefits of Adjustable LED Task Lighting

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Life Cycle Value Tradeoff of Noise Mitigating Measures Using BIM-Simulation and Multi-Criteria Decision Modeling

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Getting Started in Sustainable Facility Management

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Value Creation and the Contribution of Corporate Real Estate

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Defining High Performance Buildings for Operations and Maintenance

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Sell Your Projects with CFO Jargon

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The Role of the Facility Manager in Attaining and Maintaining AAALAC Accreditation

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Ergonomics Programs for FMs: Why Ergonomics Needs to be in Facilities

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Assessing the Operational Performances of Implemented Green Solar Strategies/Technologies within Sustainable Buildings

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Play the Energy Efficiency Retrofit Game

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My Company is Going Flex-work Hoteling Crazy! What Should I Do?

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Building Operation the Next 100 Years

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Let the sunshine in: Perception of windows by Chinese office workers

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New kids on the block: new generations of workers may change the way we perceive work and workplace

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Conduct Unbecoming

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Managing a Multi-Generational Workforce

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Transforming the Workplace at SCAN Health

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An Example of an Effective Lockout-Tagout Procedure

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Developing a Bio-tech Research Park: New Partners and Shared Visions

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7 Steps to Develop an Effective Recycling Program

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The Total Test Fit

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How steel fabrication works and what is the material used in steel fabrication?

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11 Core Competencies of Facility Management

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Protective storage beyond the chain link fence

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7 Workplace Trends You Need to Adopt in 2016

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Smarter Buildings Through Integrating Facility Management

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The Strategic Facilities Management Organization in Housing: Implications for Sustainable FM

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In Demand Facility Management Jobs

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Place Matters: The Changing Urban Landscape for Real Estate and Location Decisions

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Are You Disaster-ready?

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Linking FM to Organizational Strategy

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Upgrading and Renovating Technology Services in the Multifamily Residential Industry

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Lead by Example: A Guide to Leadership in Hard Times

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Smart Planet Goals and Innovative Solutions Produce Green Harvest

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Facilities Best Practices That Don't Break the Bank

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Walking the Walk- Cost-Effective, Realistic Green Commercial Solutions in 2020

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Start the New Year by Spreading Prevention not Germs

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Seeing the Light of Day: Cleaning in Washington County

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Trends in FM Service Delivery Models

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The Hole Truth About U.S. Buildings

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Workplace Mobility: Are You Ready to Launch a Successful Program for Your Company?

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FM of the Future

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Adidas Rooftop Unit Replacement Case Study

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Investigating the FM Professional Shortage

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Bank Branch Disaster Planning

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Foodservice, The Post COVID-19 Landscape

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Evolution of FM and Review of Canadian FM Practitioners Skills

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Innovating for Impact by Designing for Delight

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Industry Exchange Through Student Internships

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Transforming Your Waste Program Using Technology

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Three Common Issues With HID High Bay Lighting

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Top 10 Skills Every Facility Manager Needs to Succeed

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IFMA COE Space Types Tips Protocols

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Get Off Email and End Meetings on Time

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Essential Requirements for the Parameterization of Food Waste in Hospitals

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Make Your Waste Program Smarter With a Monitoring System

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The Role of FM in Students' Images of Hospitality

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Collaboration in the Clouds: How Success Factors Took Productivity to New Heights

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How to Facilitate Knowledge Work in Universities

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A Model for the Creation of Shared Assumptions

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Introduction to the World of Grants for FMs in the Public Sector

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The Efficiency-Resilience Nexus Factsheet

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Innovative Procurement and Partnerships in FM

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Case Study: Do Green Buildings Perform as Designed?

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Asphalt Pavement Maintenance: $1 Spent is $10 Saved and Why Your Parking Lot Matters

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Ignoring Alternative Workplace Strategies: The Fast Track to 2nd Place

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Water Management in Buildings

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Comparison of Thirty Green Building Projects Across the United States: Common Elements

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Net-zero buildings - Where do we stand?

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How Cisco Improved their Triple Bottom Line by Updating their Brand, Culture and Workspace

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Budgetary Control for External FM Service Providers

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Recognizing the socio-technical opportunity of workplace: An analysis of early responses to COVID-19.

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Retrocommissioning: New Low-hanging Fruit for Energy Savings

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Pursuing Racial Diversity in IFMA Accredited Degree Programs

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How Important is First Aid in the Workplace?

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Building an Office Fit for Employees, Not Just For Buyers

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Integrating BIM with FM at NASA LaRC

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Concept of the Chief Facility Executive

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Online Fraud: The Fleecing of Populace

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IFM Allocation Model for Support Services in Hospitals as a Basis for FM Driven Financing of Healthcare Real Estate

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Rooftop Unit Sizing Guidance

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Workplace catering opportunities and challenges posed by the pandemic

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Workplace Mobility and C-suite Changes: A Survivor's Guide for FMs

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Efficiency-as-a-Service Toolkit

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Tips to evaluating an elevator repair proposal

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"If It's Broken, Fix It!" – How to Fill the Gap

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Can the Agile Methodology be Exported Outside Software Development?

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An Overview of the FM Industry

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12 Reasons Why the Best Employees Quit, Even When They Like Their Job

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5 Ways Remote Working is Impacting Business Resilience

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The Future of Technology in Facility Management: Today's Differentiators are Tomorrow’s Best Practices

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A Critical Review of Value Management and Whole-life Costing on Construction Projects

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Activity Modeling for Energy-Efficient Design of New Hospitals

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Workplace Strategy: Elevating FM in the C-suite and Impacting the Bottom Line

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Security Badge Policies and Procedures

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How to Calculate and Present Deep Retrofit Value: A Guide for Owner - Occupants

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Valuing Freedom Over High Levels of Access Control

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Space Measurement Standards

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5 Practices that Improve the Business Impact of Research

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Cleaning: Finding a Microbiological Standard

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General Fire Inspection Protection: Scope of Work

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Facilities Service Provider RFP: Scope of Work

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Sustainability How-To Guide: Turning Data Centers Green

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Sustainability How-To Guide: Sustainable Landscaping

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Sustainability How-to Guide: Measuring and Monitoring

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Putting Energy into Stewardship: ENERGY STAR Guide for Congregations

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Grabbing the Attention of the CFO: Finance for Dummies

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The Disaster Experience QuickFire for Facility Managers

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Trends and Issues Shaping the FM Profession

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Sustainability For All

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Budgeting for the FM Department

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Zero Energy Buildings: The Future of the Built Environment

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Why LEAN is the New Clean

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Your Space or Mine: New Findings from IFMA's Space and Project Management Study

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Architectural Preservation at Boston College Campus: A Systematic Approach

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Cyber Threat and the FM solution

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The Key to Lock Maintenance: A Case Study on Improving Security of Retail Locations

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First Steps to Successful Deployment of BIM for Health Care Operations

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Driving Distractions Policy

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Integrating Quality into FM Operations

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Transforming Complex Facilities with Knowledge Transfer Through BIM

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The Lean, Green Workplace: Thinking Beyond Sustainability

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Talking the Walk: Communicating Your Way Through Green Organizational Change

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4 Technology Trends That Will Impact the Future Of Property Management

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Effects of drilling fluids on environment

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Uses of EVs a good initiative for ESG Report

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Return to Office 2021— Innovations at work

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Energy and Natural Resources Conservation – Benefitted Goal for organization

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Occupancy Benchmarking Guide 2018-2019

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Elevator Consultant

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How to Get Noticed on LinkedIn

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Facility management major player in cost saving.

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Empowering Supplier Diversity: Strategies to Attract the Right Attention

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The Value of Strategic Decision Making: Adding Value Up and Downstream of Building Design and Construction

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Is Your Maintenance Program Keeping Up with the Times?

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To Infinity and Beyond – The Robots are Coming!

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Back to the Future: Desks? Where We’re Going We Won’t Need Desks!

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Implementing a new IWMS System for your Organization!

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Keep Your Cool: 5 Tips to Ensure HVAC Efficiency

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Should Batteries Be a Part of Your Energy Efficiency Program?

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How LED Lighting and Lighting Control Technology Can Reduce Energy Usage and Save Money.

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Do Not Let Roofing Top Your Budget

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10 Tips on Managing Rumors and Resistance to Workplace Change

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Raising the 3Ps of Sustainable FM in Singapore: Profession, Perception and Prospection

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Improving Facility Management Operations Through Optimization of Performance Metrics

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Fraud: How to Detect and Prevent Financial Fraudulent Financial Practices in Your Organization

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Crafting Alliances: Enabling Better CEO Decisions on Real Estate and Workplace Strategy

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BIM for FM Opportunities: Overcoming Challenges and Sharing Lessons Learned

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Cost Analysis Over the Life-Cycle of Properties

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Lessons from Japan’s Latest Destructive Earthquake for Homeowners, Building Owners, and Facility Managers

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This is your Brain on Space: Architecture and Neurology

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Enabling Competitive Advantage Through Workplace Design

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Behind the Curtain: How FMs are Impacted by Technology in the New Converged Workplace

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Driving Impactful Workplace Conversations

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Intelligent Benchmarking and Beyond

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High-performance Buildings Need High-performance FM

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Building Your Professional Presence

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Dreaming of the Perfect Move?

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Developing Projects in a Vacuum Sucks

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Significant Parameters for Building Automation Performance

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Driving Radical Change: A Case Study on Change Management

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Dyadic Relationships for Leaders in Facility Management

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A Method to Benchmark Cleaning Services in Swiss Hospitals

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5 ways to improve the employee experience when using meeting room technology: Avoiding hitches, glitches and fumbles

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Working in Harmony Putting IT, HR and CREFM in a Room Together to Make Sweet Music

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Best Practices for Dealing with Mold, Indoor Air Quality and Asbestos

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Space Optimization and Asset Management

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Are Facility Professions using Dashboards?

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The 17 Mistakes Made in Emergency Plans and How to Avoid and Correct Them

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Construction Claims: Impact of Defective Construction on Long-term Facility Maintenance Costs

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Health Care Facility Space and Equipment Management During High Patient Demand

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The Challenges of Replacing Major Equipment in an Occupied High-Rise Building

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Star Power: Branding Your FM Organization

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Workplace Resilience When a Disaster Strikes: Strategic Questions to Keep the Workplace Productive

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General Checklist for Relocation Preparations

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Improving Building Operating Decisions: A Tool to Help Make Smart Decisions

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Connecting the Dots Secrets for Developing Your First Strategic Facilities Plan

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Empowering People to Shape Their Place Through the Integrative Process

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Managing and Mitigating Risk Within Strategic Facility Management

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Workplace Strategy: Background and Resources from Pioneering Thinkers

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Bed Bug Response Plan

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Three Common Issues With Conventional Parking Lot Lighting

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Strategic Advisor: Intelligent Benchmarking Process

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Clearing All the Hurdles: RICS Modus - Casefile

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FM Around the World: Hong Kong

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Broad Horizons: New Approaches to Global Consulting Practice

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Environmental Concerns in Buildings: What You Don't Know Can Hurt You

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Sustainability Makes Financial Sense

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Fire!!

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Taking BIM to the Next Level: Operations

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Change Your Approach to Managing Change

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Your Home Away from Home

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Sound Solutions for Wood Flooring

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GIS Best Practices for Facilities Management

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The Economic Benefits of Performance Contracting.

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Control Consumption and Costs with Active Energy Management

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The Hartford Green Capitol Project: Stormwater Management Techniques for Low-impact Development

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Bringing Job Order Contracting to Richmond, BC: Case Study

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How to Hire a LEED Consultant

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SCAN Health Plan: Case Study

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Developing a Staffing Plan in the Public Sector

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Workplace Change Management: Communicating the Right Information at the Right Time

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How to Move from Good to GREAT as a Leader: Examples from Within IFMA

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Attention Facilities Managers: Reclaim Your Share of US$20 Billion

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Change Management is Out: Personal Leadership is In!

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Workplace Change Management: An Overview

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Integrated FM System at the Main Railway Station in Prague

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How to Create an Ideal Entryway

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A Method to Benchmark Swiss Hospital Catering

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Top 5 Missteps in a Workplace Transformation

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What's Your Facility's Value Proposition? Thinking and Planning Strategically

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Space, Conversations and Place: Lessons from Organizational Development

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School Facility Condition and Academic Outcomes

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Three Rules: How Exceptional Companies Think

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Toward a Comprehensive KPI Reference Model for FM in Hospitals

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Cool Roofing: A Solution to National Energy and Environmental Challenges

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Hospitality Technical Reference General Liability

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Ignite Your Innovation

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Don't Be Caught Off Guard: A Primer on Pre and Post-Disaster Planning

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Project Programming: The Basis of Good Design and Best Value for Your Facility Investment

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Business Continuity Planning

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Value Engineering: A Powerful Team Approach to Save Money and Improve Facility Performance

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Is There a Standard in Rooftop Fall Protection?

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The Role of FM in Images of Hospitality (2012)

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Managing Construction Costs in the Public Sector

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Leading Change: A Core Competency for Facility Managers

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BIM Master Planning for 72 Million Square Feet

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Power Plants of the Future: Energy Generation, Revenue Creation, and Carbon Footprint Reduction

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Employee Control in the Workplace: The Power of Choice

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Three Benefits of LED Parking Lot Lights

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8 Ways to Become a Thought Leader and Grow Your FM Career

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Inspection, Testing and Maintenance: Common Problems, Practical Solutions

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Just Go With It: Development Programming for Architects in a BIMIWMS World

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Solutions Arena: Smarter Energy Management for Greater ROI

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Advice for Emerging Leaders: The Best Career Investments you Can Make

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The Green Workplace: Managing Green Change in Your Organization

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Good Governance Creates Great Leaders

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Facility Management: Benchmarking Business Value

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European Standards in FM: Benchmarking Foundation

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Workplace Design: The Foundation of a Successful Customer Value Chain

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Updating Workplace Design to Reduce Corporate Costs

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FM Utilizes the Research Capability of the Student Chapter

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IFMA and Sustainability: Initiatives & Opportunities

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Well-being Works: The Value on Investment

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The Hidden Secret of Sustainable FM Partnerships: Selecting an Expert (Trusted Advisor) vs. a Supplier

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The Great Open Workspace Debate: Where do You Stand?

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Proven Strategies to Become a Better Listener

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One Big Thing: Single Source of Truth Asset Management

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The Under-Appreciated FM? How to Add, Create and Bring Value to your Organization

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If You Can Communicate Effectively You Are Set Up for Success

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Get the Supplier You Deserve

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Change Management: The Secrets to Success at UMUC

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FM Service Management: Technology Essentials for Each Generation

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Weathering Climate Change: Resiliency Strategies for Existing Buildings

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Novel Methods of Capturing and Killing Airborne Contamination and Airborne Pathogens

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The Art of Telling Your Story 2.0

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The New Landscape of Work: A new Paradigm of Work and its Impact on the Workplace

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Move over Millenials...Gen Z has Arrived: Generational Relevance in Corporate Real Estate

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Condition Assessment: Requisite to Informed Capital Planning

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Leading and Developing a Built Environment Coalition (RE+FM+IT+HR)

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50 Greener Shades: The March to Sustainability

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Three Common Issues With Fluorescent Lighting

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How Technology can Enhance Asset Management Processes to Deliver Significant Cost Savings

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Three Benefits of LED for Fluorescent Lamps

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Developing a Planned Maintenance Program That Aims Towards a Preventative Mindset: A Case Study in FM Leadership

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Brand Uptime

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Making Mobility Work

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Sodexo Workplace Trends (2014)

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Workplace Strategies: Innovation at the Edge

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Work on the Go: IFMA Distributed Work Survey Findings

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Insulation Energy Savings: Key Issues and Performance Factors

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Planning for the Next Generation of EPA ENERGY STAR Certification

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WE Case Study: Motorola

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WE Case Study: GSA

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Investigating the Facility Management Professional Shortage

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Balancing Physical Security and Productivity

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Buildings in the Cloud: From Smart Buildings to Smart Cities

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Saving Your Sanity in a Foreign Land

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Gobility: Designing and Managing Space on the Go

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Economic Space Utilization and Sustainability by IT-based Optimization

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Qualifying Contractors With a Simplified Scorecard

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Media Training for FMs: Applying What Works at Home and in the Office

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Do Good, Have Fun and Make Money Epic's Sustainability Story

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Energy Efficiency Indicator: IFMA Summary Report (2012)

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Linking Corporate Office Design and Organizational Performance: Results from an HQ Renovation

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Buildings in the Cloud: FM Online in 3D

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RCM at Sobrante Water Treatment Plant (2012)

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Transferring Industry Approaches to Resource Management in Hospitals

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Legal Industry Council of IFMA: Benchmarking Report

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Quick Response (QR) Codes and FM

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Increasing Worker Engagement through Environment, Policy and Technology

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Linking Facility Management to the Core Strategies of the Enterprise

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Best Practices in Mobile Computing, Space Standards, and Planning Service Centers through Benchmarking

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IFMA and BIM for Life Cycle Management

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Better Than Financial Metrics: The Importance of Environmental Performance Metrics

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Life Cycle BIM for Facility Management

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Guide to Airport Performance Measures

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Best Practice for Data Center Management

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Sustainable Facility Leadership: People First!

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Beyond Payback Period: Demystifying Sustainability Finance

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Exploring the Current Trends and Future Outlook for Facility Management

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Royal Bank of Scotland: Case Study

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Telecom New Zealand: Case Study

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Conquering Conflict: How to Reach High-quality Agreements

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Speaking Up: Communicating Effectively With Senior Leadership

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Creating Strong Strategic Alliances

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Everything You Wanted to Know About (Food Service) Ice but Were Afraid to Ask

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The Changing Nature of Work

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When Did Facility Managers Become Food Service Managers

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Lean Health Care Outcomes Delivering Results

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Facility Management Leadership for the 21st Century

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Renovate Smarter! How to Get the Most Out of Upgrading Your Existing Space and Stay Sane Doing It

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Smart Glass: Sustainability and Security for High-Performance Buildings

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Investigating FM Decision-Making Processes Through a Situation Awareness Approach

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Observation: Turning What you See Into Smart Information

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Sustainable Asset Reliability: The Foundation for Maintaining Your Certified Facilities

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Working with Change Management in Service Outsourcing

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Making Sense of BIM for FM: Managing for the Building Life Cycle

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Indirect Cost Savings When Outsourcing

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Computer-Aided Facility Management (CAFM) Systems: I Scream, You Scream, We All Scream for Credible Data!

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An Overview of the Benefits and Risk Factors of Going Green in Existing Buildings

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The Effects of Organizational Variables on Hospital Costs in Georgia

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Engaging a Multi-generational Workforce: A Strategic Framework for Success

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Decommissioning Planning and Checklists

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Approach to Managing Asset Risk in a Manufacturing Facility

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Contractor QA and Accountability Program - DFW Airport

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Industrial Engineering Principles for Facility Management

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ENERGY STAR and the IFMA Challenge: Saving Energy in Your Facilities

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Demystifying Green Product Standards

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Listening to the Voice of the Customer

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FM Paths of Malaysia to Achieve Energy Sustainability

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Distributed Work Research Report 31

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Career Management: Recession-Proof Your Career

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Leading Through Change: Understanding and Addressing Organizational Behaviors

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Five Common Mistakes to Avoid When Handling Water Damage in Your Facility

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The Forecast and Making the Business Case for Sustainability

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Sustainable Energy Solutions for Facility Managers: One-off and Small Wind Projects

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Creating Environments for Successful Interaction

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Evaluating the Sustainability of Green Products

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Managing Change in Turbulent Times: Creating a Sense of Urgency to Leverage the "Power of Place"

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Indoor Environmental Quality: Designing Healthier Interiors

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Two Shades of Green: Balancing Sustainability and Savings

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Measuring the Intangibles of Workplace Performance

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Cut It Out! A Guide for Controlling Expenses Through Environmentally-Friendly Practices

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Personal Equipment and Appliances

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Space and Project Management Benchmarks Research Report 28

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Collaborative Knowledge Work Environments

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