A Different View on New Work – The Role of Smart Locker Systems

While discussions around New Work often focus on culture, flexibility and employee well-being, this white paper takes a facility management perspective and examines the productivity and reliability of everyday workplace processes. It explores how smart locker systems — when understood as software-driven infrastructure rather than simple storage —enable secure, asynchronous handovers, efficient space utilization and transparent process tracking across modern workplaces. By analysing dynamic versus static locker allocation and real-world use cases, the paper positions networked smart locker systems as a key building block for operationally resilient and efficient New Work environments.