Designing For Facility Management 2.0: Changing how digital systems are specified to achieve smart building outcomes

Building owners and tenants are demanding greater, verifiable performance from the buildings they operate or lease. Smart building technology is critical to helping facility management teams proactively make buildings safer, healthier, and more sustainable, but the required digital infrastructures to support many these new FM outcomes are often not properly specified and included in new building construction. This paper reveals the current barriers responsible in the traditional design-build process and proposes a more collaborative path forward, including the tangible benefits to each stakeholder with proof of success.