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The Heart of Every Contract: Developing Facilities Scopes of Work

Whenever you draw up a contract with your customer or vendor, regardless of the industry you work in, the Scope of Work […]

Integrating Quality into FM Operations

An overview of Quality Management System (QMS) concepts plus steps explaining how to develop and manage an operationally-specific QMS for sustainable facility […]

What Are the Pitfalls of Outsourcing Your Facility Management?

The idea of having someone else responsible for your firm’s FM obligations can sound appealing — just bring in “experts” to handle […]

Co-Working Spaces in the Age of COVID-19

The pandemic has turned many of the perks of co-working into disadvantages. The co-working model was built on social interactions and fluid […]

From Property Management to Facility Management: The Revolution in China

Explore reasons why ergonomics should be attributed to FM, learn how an ergonomics program can strategically position FM in corporate business operations […]

Managing a Multi-Generational Workforce

Consider the implications and challenges of a workplace employing workers from four generations (Seniors, Baby Boomers, Generation X, and Generation Y/Millennials), and […]

Employee Engagement: The Crucial Role of the Supervisor

Engaged employees are more productive, more customer-focused and more loyal — and companies with high levels of employee engagement are more profitable, […]

COBie, from Design to Operations

This white paper demonstrates that a COBie-based building information exchange can be successfully implemented in the private sector on a large scale […]

Why the Workplace Matters

Learn what incoming generations of employees expect from your workplace. Spaces designed to make employees happier have far-reaching benefits. See how IoT-based […]

Respecting Human Limits: Densification Research and Design

We are often asked to make office space as efficient as possible. Our clients want to know “What can we do in […]