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Ep. 5: Interview with Steve Patterson | Director of Facilities - NVCC
Mike Petrusky talks with Steve Patterson, Director of Facilities at Northern Virginia Community College, about collaborating with FM colleagues and industry partners […]
Investigating the Facility Management Professional Shortage
Survey-based research on the importance of creating accredited degree programs that focus on identification of FM recruiting pipelines and training for a […]
Effective Training of Front-Line Service Employees
Service quality is the primary driver behind customer satisfaction. Because training is the single most important driver behind higher service quality, it […]
Historic Property Stewardship: Training Museum Maintenance Personnel
Learn about property preservation training from an industry expert who reviews aspects of historic structure reporting, preservation maintenance, historic property management and […]