The Hidden Language of Buildings: Non-verbal Cues in FM

Did you know that 62 percent of communication is nonverbal from signage to the layout? Every detail speaks volumes. Today we're diving deeper into this topic with host Edward Wagoner and IFMA Global Influencer and operations manager of the IFMA Ghana Chapter, Prince Botwe. Together, they explore the critical role of communication, especially nonverbal cues in facility management, how buildings communicate, the impact of nonverbal signals on safety and confidence, and strategies to elevate the FM profession globally.