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Intern NightMARE
An intern program can be a daunting burden for an organization unaccustomed to coaching and training brilliant new personnel. It is equally […]
Health Care Facility Space and Equipment Management During High Patient Demand
This paper identifies the problem of overcrowding in several hospital case studies and explores strategies applied for mitigation, providing staff opinions and […]
Dyadic Relationships for Leaders in Facility Management
A collection of 16 case studies and in-depth interviews examine how leaders practice relationship building with subordinates, including whether different qualities in […]
Redefining FM Education: Preparing the Next Generation of FM Leaders
Discussion of the organizational and leadership components central to the future of the FM profession, uncovering interpersonal and strategic skill gaps in […]
The Hartford Green Capitol Project: Stormwater Management Techniques for Low-impact Development
Review stormwater management techniques and solutions used in a facility greening project, including green roofs, rainwater harvesting, rain gardens, pervious concrete, permeable […]
A Critical Review of Value Management and Whole-life Costing on Construction Projects
This paper captures the range of conflicting assumptions on the theory and practice of value management (VM) and life cycle cost (LCC). […]
Restaurant on a Diet: A Healthy Choice for Patrons, Operators and the Environment
Whether a food court, cafeteria or a restaurant is part of your facility or you operate a standalone restaurant, this presentation will […]
Media Training for FMs: Applying What Works at Home and in the Office
The skill of effective communication is discussed at its most fundamental levels, building toward specific strategies for persuasive communication designed to motivate […]
Behind the Curtain: How FMs are Impacted by Technology in the New Converged Workplace
A look at how the convergence of data-heavy systems can affect your operational and technological infrastructure, including project navigation tips and keys […]
2013 International Comparison of User Satisfaction in Buildings
A systematic review of user satisfaction in the context of facility management and real estate management. The main research issues emphasize research […]