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Occupancy & Human Factors

Facility managers are expected to take steps to protect the environment and the people who use the facility while supporting organizational effectiveness and minimizing risks and liabilities.

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Taking the Guesswork Out of Selecting a Cleaning Services Provider

Discussion of the Cleaning Industry Management Standard (CIMS) and Certification Program as a pre-qualification tool for outsourced cleaning services or as a […]

Business Continuity Planning: Are You Prepared?

Business continuity planning is defined and illustrated through real-world scenarios, including pandemic situations. Review examples of internal and external risk factors paired […]

Managing Change in Turbulent Times: Creating a Sense of Urgency to Leverage the "Power of Place"

The FM professional should be situated as both a strategic business partner and change leader, demonstrating to the executive level a workplace […]

Dealing with Threating Situations: How to Keep the Worst from Happening

A categorization of workplace violence as defined by OSHA, paired with recommendations for improved facility security including preparedness, a culture of zero […]

Valuing Freedom Over High Levels of Access Control

Addressing the vulnerability of soft targets and the elements of static/inherent risk, this piece explores the question, “How do we best protect […]

Security Badge Policies and Procedures

Security badge policy and procedures for associates, contractors, temporary workers and guests of home office or field office facilities, used in order […]