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Correlation
A statistical measure of the relationship between two variables.
Customer service
Generally refers to various quality activities intended to answer customer questions and support services.
Culture
A shared system of values, beliefs and attitudes.
Contract
A legal device used by two or more persons to indicate they have reached an agreement.
Comfort
A sense of satisfaction with one’s current state. Things feel right. There is no need for corrections or changes.
Cost
The price paid for acquisition, maintenance, production, or use of materials or services.
Customer satisfaction
The end result of delivering a product or service that meets customer requirements, needs and expectations.
Characteristics
A feature or quality belonging typically to a person, place, or thing and serving to identify it. It usually describes desirable personality […]
Controlling
The use of position power to provide a directing or restraining influence over people and inputs, processes, or outputs by observing, measuring, […]
Champion
An individual who is asked to lead an effort by a higher management level.