Keith McClanahan

Knowledge Library

Keith McClanahan

Number Of Publications

2 articles

Benchmarking Strategies for Reducing Costs and Improving Service

An overview of the benchmarking process as a comparison of key metrics, form of professional development and continuous improvement program, including analysis […]

Best Practices in Mobile Computing, Space Standards, and Planning Service Centers through Benchmarking

The IFMA Utility Council presents best practices for mobile computing, space standards, and planning service centers through benchmarking programs. IFMA’s Utility Council […]