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Lean Back and Relax: A New Approach to Managing Solid Waste

The University of Pennsylvania has taken an active role in waste minimization since 2007 with impressive initiatives such as composting in select […]

Getting Started in Sustainable Facility Management

The basics of sustainable facility management, including an outline of essential strategies and tools. Getting Started in Sustainable Facility Management Christopher P […]

Using BIM to Transform Health Care Operations and Maintenance

This white paper presents health care facility managers with the potential benefits building information modeling (BIM) can provide in improving operation and […]

Service Management 2.0: The Next Generation of Service

Leadership and culture play a greater role in effective service organizations today than ever before. Value-based leadership is an effective way to […]

Introduction to the World of Grants for FMs in the Public Sector

Grants can help fill holes in your operating budget, but they come with lots of “strings” that can sometimes make the whole […]

Asphalt Pavement Maintenance: $1 Spent is $10 Saved and Why Your Parking Lot Matters

Maintaining your parking lots and paved surfaces not only provides an exceptional return on investment, it also changes the way customers see […]

"If It's Broken, Fix It!" – How to Fill the Gap

As Facility Managers, we receive a limited amount of standard information at the completion of a job when a new building is […]

The Heart of Every Contract: Developing Facilities Scopes of Work

Whenever you draw up a contract with your customer or vendor, regardless of the industry you work in, the Scope of Work […]

Integrating Quality into FM Operations

An overview of Quality Management System (QMS) concepts plus steps explaining how to develop and manage an operationally-specific QMS for sustainable facility […]

What Are the Pitfalls of Outsourcing Your Facility Management?

The idea of having someone else responsible for your firm’s FM obligations can sound appealing — just bring in “experts” to handle […]