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Find Hidden Resources to Tackle Millions of Dollars in Renewal
Review the process by which Brown University in 2011, adapted the lean manufacturing approach for FM to develop a preventive maintenance strategy. […]
Observation: Turning What you See Into Smart Information
As a facility manager, we care for our buildings by watching and looking. It is our job to notice the dirt on […]
Listening to the Voice of the Customer
Outline of a presentation examining the measurement tool a Fortune 500 company’s FM department used to measure global customer feedback and point […]