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Harnessing AI for the Future of FM

Open AI launched ChatGPT in November of 2022. It’s safe to say nothing has been the same since. As artificial intelligence (AI) […]

Navigating AI in Facility Management: What You Need to Know

In today’s episode, host Tom Ryckaert, a Board member for the IFMA Belgium Chapter, and Erik Jaspers, an IFMA Fellow and Board […]

How Facility Managers Can Partner with CISOs to Safeguard Tech Choices

Discover how facility managers can work closely with CISOs to prevent cybersecurity threats and make smarter, more secure technology choices. This episode […]

Unlocking Success Strategies for Employee Retention, Labor Shortages and Technology Integration

The eBook focuses on the critical challenges currently facing the facilities management industry, particularly around labor shortages, employee retention, and the adoption […]

Gamechanger: A Facility Manager’s Guide to Building a Relationship with AI

This new publication serves as a guide for facility management professionals ready to embrace the transformative potential of artificial intelligence. From predictive […]

Adapting to Radical Change in Facility Management: World Workplace Education Session Preview

Today we are bringing you a special episode, featuring a snippet from Eptura’s podcast "Workplace Innovator" with host Mike Petrusky. Mike sits […]

A Day in the Life of a Field Service IT Support Specialist

Meet Alex, a dedicated IT support specialist at a field service organization who used to rely on a combination of ticketing systems, […]

A Day in the Life of a Field Service Manager

Meet John, a seasoned field service manager with years of experience leading a team of skilled technicians. For John, managing a dispersed […]

A Day in the Life of a Customer Service Representative

Follow along to see a day in the life of a facilities management customer service representative and how Dynamics 365 Field Service […]

Technology Adoption and Digital Applications in Emerging Markets like India

Host Saji Sebastian, the founder and principal advisor at FM Future Labs, talks with Manoj Parekh the managing director at OCS Group […]