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Delivering Value in FM: Balancing Cost, Care and Client-First Strategies
Host Ross Green is joined by Shanil Patel and Charles Ng to discuss the commercial side of facility management, exploring how to […]
Successful Facilities Leadership Starts with a Coach
Tune in for the latest episode of Facility Voices where David Trask sits down with Ramon Owens, Facilities Director at the Mexican […]
Start Now: A Guide to Building or Enhancing Your Emergency Management Program - Part 3: Training
Scott Ployer, President & CEO of the National Property Management Strategies Group, concludes our "Start Now" series with the third and final […]
Exploring Facilities Management Through Facilithon
In today’s episode David sits down with the two winners of the 2024 Facilithon Competition: Anderson Reynolds, the first-place national finalist in […]
Ep. 17: Workplace Experience and Start Up Culture in Silicon Valley | John Parsons, CFM - 23andMe
John Parsons, CFM is the Director of Workplace Experience at 23andMe and a long-time member of IFMA and contributor to our FM […]
Ep. 7: Elevating Facility Management on World FM Day 2018 with David Martinez
David Martínez, PhD is Global Director at FMHOUSE, an international firm providing Facility Management consultancy and training, while also serving as Director […]
Effective Training of Front-Line Service Employees
Service quality is the primary driver behind customer satisfaction. Because training is the single most important driver behind higher service quality, it […]
Ep. 5: Interview with Steve Patterson | Director of Facilities - NVCC
Mike Petrusky talks with Steve Patterson, Director of Facilities at Northern Virginia Community College, about collaborating with FM colleagues and industry partners […]
Addressing the Skills Gap
CBRE is being affected by the Skills Gap just as everyone else is. We will describe the process used to better understand […]
Bridging the Labor Gap
For knowledge workers, the workplace needs to support collaborative work and the individual’s need to focus, dream, and contemplate. We anticipate fewer […]