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Ep. 17: Workplace Experience and Start Up Culture in Silicon Valley | John Parsons, CFM - 23andMe

John Parsons, CFM is the Director of Workplace Experience at 23andMe and a long-time member of IFMA and contributor to our FM […]

Ep. 7: Elevating Facility Management on World FM Day 2018 with David Martinez

David Martínez, PhD is Global Director at FMHOUSE, an international firm providing Facility Management consultancy and training, while also serving as Director […]

Effective Training of Front-Line Service Employees

Service quality is the primary driver behind customer satisfaction. Because training is the single most important driver behind higher service quality, it […]

Ep. 5: Interview with Steve Patterson | Director of Facilities - NVCC

Mike Petrusky talks with Steve Patterson, Director of Facilities at Northern Virginia Community College, about collaborating with FM colleagues and industry partners […]

Addressing the Skills Gap

CBRE is being affected by the Skills Gap just as everyone else is. We will describe the process used to better understand […]

Bridging the Labor Gap

For knowledge workers, the workplace needs to support collaborative work and the individual’s need to focus, dream, and contemplate. We anticipate fewer […]

Investigating the Facility Management Professional Shortage

Survey-based research on the importance of creating accredited degree programs that focus on identification of FM recruiting pipelines and training for a […]

Historic Property Stewardship: Training Museum Maintenance Personnel

Learn about property preservation training from an industry expert who reviews aspects of historic structure reporting, preservation maintenance, historic property management and […]