AI-driven FM Outsourcing Relationships: A Comparative Global Study
This research substantiates modern FM professionals serving various industries with innovative and challenging concepts regarding FM outsourcing relationships between facility owners and service providers, based on a comparative global study. FM outsourcing is increasingly emphasizing sustainability by aligning with the United Nations’ Sustainable Development Goals in business decisions. The aim of this research paper is to further investigate, through real business cases in a global context across three geographical zones, the sustainability aspects of a previously published study that validates the AI-FM outsourcing relationship system.
