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Restaurant on a Diet: A Healthy Choice for Patrons, Operators and the Environment

Whether a food court, cafeteria or a restaurant is part of your facility or you operate a standalone restaurant, this presentation will […]

Media Training for FMs: Applying What Works at Home and in the Office

The skill of effective communication is discussed at its most fundamental levels, building toward specific strategies for persuasive communication designed to motivate […]

Behind the Curtain: How FMs are Impacted by Technology in the New Converged Workplace

A look at how the convergence of data-heavy systems can affect your operational and technological infrastructure, including project navigation tips and keys […]

2013 International Comparison of User Satisfaction in Buildings

A systematic review of user satisfaction in the context of facility management and real estate management. The main research issues emphasize research […]

Healthy Options for Sustainable Facilities: Hand Dryers Versus Paper

After many years of air dryer systems without significant improvement of comfort and reduction of drying time, it was possible by a […]

The Total Test Fit

Predict architectural and engineering issues at potential building sites by using a total test fit to identify building problems, consider upgrades, assess […]

Performance Contracting in the Public Sector and the Real World

A brief outline of performance contracting process steps, addressing request for proposal, performance contract components and an account of the author’s personal […]

In-sourcing High Performance Operations Engineering Tool Kits and Training

Learn how to in-source energy audits to bring the tools and training necessary for improved sustainability performance to building engineers driving institutionalized […]

Star Power: Branding Your FM Organization

In the facilities world, a successful branding initiative is about so much more than a slogan or saying, since those are marketing […]

Benchmarking 2.0: Healthcare Facility Management Report

Self-survey based results on operation of North American health care facilities, including information on facilities, utilities, maintenance, environmental services, waste, linen services, […]