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Human Factors

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Your Home Away from Home

Have low-design corporate facilities become unproductive relics of the 20th century workplace? Consider research findings from the University of Exeter to investigate […]

Alternative Workplace Strategies Webinar

Presentation and talking points on the benefits of alternative work environments, that align with individual and corporate preferences and goals. Areas highlighted […]

Dispelling the Myths of a Telecommuting and Flexible Workplace Program

Tips for integrating telework and flex-work programs in the corporate sector through proper introduction and support of alternative workplace strategies (AWS). A […]

Seating Evaluation

An evaluation form for cross-comparison of up to three ergonomic chair types, addressing chair features, aesthetics, comfort, ease of use and body […]

Integrated FM System at the Main Railway Station in Prague

This case study introduces a new way of managing FM Services at the Main Railway Station in Prague. Hein Consulting was hired […]

Hospitality Technical Reference General Liability

Liability scenarios listed by accident type, with guidelines to help hospitality management evaluate existing loss prevention practices and procedures, to aid development […]

Dyadic Relationships for Leaders in Facility Management

A collection of 16 case studies and in-depth interviews examine how leaders practice relationship building with subordinates, including whether different qualities in […]

Preventing Incidents in the Hospitality Industry

Better manage incidents in your facility by educating yourself on the cause/effect relationships that contribute to slips, trips and falls, and by […]

Advice for Emerging Leaders: The Best Career Investments you Can Make

Career management advice for prospective and emergent FM leaders, addressing career development strategies for developing, early, and continued career cultivation. Advice for […]

2013 International Comparison of User Satisfaction in Buildings

A systematic review of user satisfaction in the context of facility management and real estate management. The main research issues emphasize research […]