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Operations & Maintenance

A primary role of facility managers is to manage/oversee the operation of the facility. To do this, facility managers must have a working knowledge of building systems, structure, interiors and exteriors, and grounds so the facility and all of its required systems function efficiently, reliably, safely, securely and in a manner consistent with existing regulations and standards.

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Ep. 97: Priorities for Managing Facilities, People and Asset Lifecycles in 2023

Ep. 97: Priorities for Managing Facilities, People and Asset Lifecycles in 2023

Podcast
By Mike Petrusky, Judy Leyshon
Mike Petrusky asks Judy Leyshon about strategies for prioritizing asset management, building lifecycles and utilization. They explore the challenges and technologies impacting […]
Assessing the Operational Performances of Implemented Green Water Strategies

Assessing the Operational Performances of Implemented Green Water Strategies

Case Study
By Jeffrey Rogers
This paper presents a proposed assessment methodology (PAM) to assist facility professionals in making cost-effective operation and maintenance decisions based on quantifiable […]
Maintenance Costs and Facility Soft Services Practices - EU O&M Benchmarks Report No. 3

Maintenance Costs and Facility Soft Services Practices - EU O&M Benchmarks Report No. 3

Benchmark
By Simplar Foundation, IFMA, Jake Smithwick
This white paper focuses on maintenance costs and facility software services practices for a variety of facility industry sectors, and is the […]
Concierge Services and Contract Management Practices - EU O&M Benchmarks Report No. 2

Concierge Services and Contract Management Practices - EU O&M Benchmarks Report No. 2

Benchmark
By Jake Smithwick, Simplar Foundation, IFMA
This white paper focuses on concierge/housekeeping as well as the use of in-house versus outsources services for a variety of facility service […]
Sustainability Programs and Initiatives - EU O&M Benchmarks Report No. 1

Sustainability Programs and Initiatives - EU O&M Benchmarks Report No. 1

Benchmark
By IFMA, Jake Smithwick, Simplar Foundation
This white paper focuses on sustainable operations and maintenance practices and is the first in a series of three reports summarizing performance […]
Crossing the yellow line - How Integrated Facility Management optimizes production

Crossing the yellow line - How Integrated Facility Management optimizes production

White Paper
By Corina Hummel
‘Crossing the yellow line’ is the title of this new whitepaper which highlights the benefits of Integrated Facility Management (IFM) for the […]
8 Golden Rules for Effectively Managing Maintenance Operations

8 Golden Rules for Effectively Managing Maintenance Operations

White Paper
By David Auton
Every facility has its own unique culture, operational controls, and challenges. David Auton, Senior Director, Engineering & Maintenance, shares his latest white […]
The Facilities Manager's Guide to Smarter Vendor Management

The Facilities Manager's Guide to Smarter Vendor Management

Guide
By JLL
Five steps your organization can take to create trusted vendor relationships more efficiently, manage top vendors and form long-lasting, mutually beneficial relationships […]
When Ignorance Is Not Bliss

When Ignorance Is Not Bliss

Article
By Ali Mohammed
Deferred maintenance can lead to infrastructure failure. Here are four common causes of inadequate capital budgeting, and mitigation strategies to prevent them. […]
FM Best Practices for Heroic Work Order Management

FM Best Practices for Heroic Work Order Management

Guide
By JLL
Successful facilities managers (FMs) have to be expert multitaskers, often managing multiple work orders while tracking project timelines, completion dates, costs, downtimes, […]