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Operations & Maintenance

A primary role of facility managers is to manage/oversee the operation of the facility. To do this, facility managers must have a working knowledge of building systems, structure, interiors and exteriors, and grounds so the facility and all of its required systems function efficiently, reliably, safely, securely and in a manner consistent with existing regulations and standards.

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5 Practices that Improve the Business Impact of Research

Understand the value of market researchers and the deliverables that make the most impact on your business. The data that matters to […]

A Practical Guide to Implementing Cobotics in FM: 12 Steps to Accelerate Your Cobotic Journey

The COVID-19 pandemic has placed the cleaning and FM industries in the spotlight. Cobotics, the collaboration between frontline workers and machines or […]

USGSA—Rocky Mountain Region: Case Study

In 2010 the U.S. General Services Administration (GSA) redesigned its regional headquarters in Denver, Colorado into a mobile workspace that accommodated multiple […]

Project Closeout Checklist

Project closeout checklist template from ARC Facilities

Service Management 3.0: The Future Direction for FM

Learn about the essence of service and improve service management by shifting away from commodity thinking and putting the quality of the […]

Condition Assessment Data Collection Form

Use this Excel form to help you conduct a facility condition assessment (FCA).

Proactive Maintenance Strategies for Operational Value

Preventative (PM) and predictive maintenance (PdM) programs are central to success and a critical element of effective asset management. A formal program […]

A New Approach to Maintaining Clean Spaces Featuring Dr. Debra Harris

With student and staff well-being more top-of-mind than ever, an award winning researcher and evidence-based design expert, Dr. Debra Harris of RAD […]

Bringing critical power distribution out of the dark and into a safer, more reliable, and sustainable future

The digitalization of the electrical distribution infrastructure in commercial buildings and critical facilities can help facility teams improve safety for people and […]

Best Practices in Janitorial Contracts and Services: Impacts from COVID-19

Contracting janitorial services is common for many organizations, and in today’s COVID-19 world, hiring an expert service provider is important. We will […]