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Operations & Maintenance

A primary role of facility managers is to manage/oversee the operation of the facility. To do this, facility managers must have a working knowledge of building systems, structure, interiors and exteriors, and grounds so the facility and all of its required systems function efficiently, reliably, safely, securely and in a manner consistent with existing regulations and standards.

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Service Management 3.0: The Future Direction for FM

Learn about the essence of service and improve service management by shifting away from commodity thinking and putting the quality of the […]

Proactive Maintenance Strategies for Operational Value

Preventative (PM) and predictive maintenance (PdM) programs are central to success and a critical element of effective asset management. A formal program […]

A New Approach to Maintaining Clean Spaces Featuring Dr. Debra Harris

With student and staff well-being more top-of-mind than ever, an award winning researcher and evidence-based design expert, Dr. Debra Harris of RAD […]

Condition Assessment Data Collection Form

Use this Excel form to help you conduct a facility condition assessment (FCA).

Quantifying the Effect of BIM and COBie for FM

This paper investigates the effects of using building information modeling (BIM) and construction-operations building information exchange (COBie) data for facility management in […]

Primary Electrical Maintenance Services: Scope of Work

This Scope of Work template provides the basis of an agreement describing the necessary work to be performed in the area of […]

Touch Free Restrooms

A whitepaper that sheds light on the importance of switching to touch-free restroom fixtures to help mitigate the risks posed by COVID-19. […]

Securing American Rescue Act Funds For K-12 Floor Care Upgrades

As part of the American Rescue Act, K-12 public schools will receive nearly $130 billion to support reopening and address the effects […]

The $6.7 Million Drinking Fountain

The UNM Comprehensive Cancer Center, constructed in 2009, is a five story, 206,000 GSF, outpatient clinic, occupied in 2010. We embarked on […]

Pest Control Services: Scope of Work

This Scope of Work template provides the basis of an agreement describing the necessary work to be performed in the area of […]