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Mission statement

A sentence that describes the benefit the organization provides to customers and other stakeholders.

Message

This is the subject matter of the process, the translation of the sender’s information into a systematic set of symbols or sounds […]

Management

(1) the conduct of business to accomplish a goal by planning, organizing and staffing, leading, and directing and controlling an organization; (2) […]

Monitoring

The constant evaluation of the sustainability policy implementation against the indicated strategic aims and objectives.

Motivation

The set of factors and influences that impel, direct, and sustain individual or group behavior over time.

Mortgage

A contract by which real property is pledged as security for a loan.

Mitigate

Adopt or apply preventive measures to reduce probability and/or severity of identified risks.

Maintenance

Assuring all of the elements of the infrastructure are serviced so they operate efficiently and are reliable and safe. This includes scheduling […]

Mediation

A method in which the parties to a dispute reach a voluntary settlement with the help of a skilled facilitator.

Metrics

Standards of measurement; specific indicators that are measured in order to assess an organization’s impact on the physical or social environment.