Gabriela V. Zager
Number Of Publications
2 articles
Catering Benchmark of Swiss Hospitals: Continued Research
This paper is a follow-up to the research entitled, “A Method to Benchmark Swiss Hospital Catering” by Hofer, Honegger and Züger (2013). […]
A Method to Benchmark Cleaning Services in Swiss Hospitals
This paper uses a qualitative research design to develop a benchmark methodology for cleaning services in Swiss hospitals, resulting in 21 clearly […]