IFMA Research
Number Of Publications
7 articles
Project Delivery Systems: What Works and What Does Not?
A crash course on the advantages, challenges, and “quick tips” for the FM in using today’s most common construction project delivery systems. […]
Developing an Effective Customer Satisfaction Survey
The Facility Management industry is continuing to strengthen its position as “customer-focused” business services providers. Surveys are a good way to capture […]
The How and Why of Benchmarking
While benchmarking is a well-established strategy that organizations have been using to manage performance for almost four decades, the field of facility […]
Operations and Maintenance Benchmarks: A Qualitative Analysis of Facility Practices
Qualitative Analysis Benchmarking Report is a comprehensive study that presents the results of the latest Operations and Maintenance benchmarking survey of facility […]
Leveraging Human Factor Personality Profiles
This webinar examines usage of HEXACO and Emotional Intelligence assessments and their impact on team performance. We discuss a case study over […]
Engaging with Academia and Institutions of Higher Learning
While the traditional academic approach tends to focus on theory, many FM academic researchers use a rapid prototyping, applied approach to solving […]
Engaging Member Companies to Improve the Value and Perceptions of IFMA Credentials
FM leaders know that the key to upskilling a team is to start with a solid foundation. The IFMA Research Benchmarking Institute’s […]