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Jake Smithwick

Knowledge Library

Jake Smithwick

Number Of Publications

26 articles

EP022: Digitize Your FM Operations

Today we are sitting down with industry-leading experts Matt Dawson, the Real Estate Engagement Leader at EY, Edward Wilson-Smythe, Director of Digital […]

IFMA Salary and Compensation Report - Poland

IFMA’s Global Salary and Compensation Report provides valuable insight into personal and team salary outlooks, describing current compensation conditions and trends in […]

Succession Planning in Facility Management Pilot Study and Road Map for the Future

The Facility Management profession has faced labor workforce challenges for years. However, preliminary results from recent IFMA studies have revealed seismic shifts […]

Maintenance Costs and Facility Soft Services Practices - EU O&M Benchmarks Report No. 3

This white paper focuses on maintenance costs and facility software services practices for a variety of facility industry sectors, and is the […]

Concierge Services and Contract Management Practices - EU O&M Benchmarks Report No. 2

This white paper focuses on concierge/housekeeping as well as the use of in-house versus outsources services for a variety of facility service […]

Sustainability Programs and Initiatives - EU O&M Benchmarks Report No. 1

This white paper focuses on sustainable operations and maintenance practices and is the first in a series of three reports summarizing performance […]

Succession Planning and Knowledge Management: Tackle What Seems Like an Uphill Battle

It has already started for some organizations and is expected to reach a fevered pitch in the next 5-7 years. As many […]

Emergency Management: Practical Tools and Resources that Every FM Needs

When the next natural disaster hits, how prepared will your site be? Do you have an emergency operations plan in place and […]

Project Delivery Systems: What Works and What Does Not?

A crash course on the advantages, challenges, and “quick tips” for the FM in using today’s most common construction project delivery systems. […]

Developing an Effective Scope of Work for Operations and Service Contracts

This presentation examines challenges FMs face in preparing a Scope of Work, the “Silver Bullet” of Scope Development, operationally-focused procurement tools, and […]