Ilfryn Price

Knowledge Library

Ilfryn Price

Number Of Publications

2 articles

Defining Service Excellence in FM

This white paper concludes two main themes emerging in driving service excellence in FM. Firstly, that excellence is underpinned by consistency, and […]

Space, Conversations and Place: Lessons from Organizational Development

Addressing the effects of space on cognitive processes, this research suggests that modern workplaces (with their emphasis on interaction) need to focus […]