Ilfryn Price
Number Of Publications
2 articles
Defining Service Excellence in FM
This white paper concludes two main themes emerging in driving service excellence in FM. Firstly, that excellence is underpinned by consistency, and […]
Space, Conversations and Place: Lessons from Organizational Development
Addressing the effects of space on cognitive processes, this research suggests that modern workplaces (with their emphasis on interaction) need to focus […]