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Connecting the Dots Secrets for Developing Your First Strategic Facilities Plan

Define your objective and begin the planning process by following this guide of formal and informal approaches to completing your first Strategic […]

Best Practices in Mobile Computing, Space Standards, and Planning Service Centers through Benchmarking

The IFMA Utility Council presents best practices for mobile computing, space standards, and planning service centers through benchmarking programs. IFMA’s Utility Council […]

IFMA and BIM for Life Cycle Management

An overview of task force directives and outcomes: asses the need for FM BIM strategy by IFMA, identify users, their experiences and […]

Leading Change: A Core Competency for Facility Managers

As the FM world experiences constant flux, organizational (cultural/behavioral) change becomes a crucial and challenging transformation to design and lead. Manage basic […]

Better Than Financial Metrics: The Importance of Environmental Performance Metrics

Effective environmental performance measurement proves organizational environmental responsibility, but also points to actions that can further enhance environmental performance while simultaneously improving […]

Developing a Staffing Plan in the Public Sector

Proposal of the best staffing levels for the public sector and advice on how to develop a staffing strategy to meet customer […]

Effective Training of Front-Line Service Employees

Service quality is the primary driver behind customer satisfaction. Because training is the single most important driver behind higher service quality, it […]

An Integrated Model for Life-Cycle Cost Analysis

IFMA Switzerland developed a life-cycle costing model for real estate and an associated life-cycle cost (LCC) analysis tool allowing comparisons between different […]

Investment Based Budgeting

Improve finance management and enterprise strategic alignment by instituting a new format for budget submissions and negotiations, termed by the author as […]

Driving Radical Change: A Case Study on Change Management

A framework for architects and designers implementing a method for managing change and planning strategy. The change process is divided into four […]