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Insulation Energy Savings: Key Issues and Performance Factors
An overview of the impact of energy performance in commercial construction; a discussion of the key issues in building-envelope design and construction; […]
Service Management 3.0: The Next Generation of Service
If all companies effectively compete on service, the key differentiator then lies in the service management model and the ability to execute […]
Employee Engagement: The Crucial Role of the Supervisor
Engaged employees are more productive, more customer-focused and more loyal — and companies with high levels of employee engagement are more profitable, […]
Defining Service Excellence in FM
This white paper concludes two main themes emerging in driving service excellence in FM. Firstly, that excellence is underpinned by consistency, and […]
Balancing Physical Security and Productivity
This presentation offers actionable items that can be employed to aid in reducing the overall cost of ownership, while also increasing the […]
Buildings in the Cloud: From Smart Buildings to Smart Cities
This white paper discusses the challenges facing cities worldwide, identifies solutions, describes the results and delivers realistic next steps for your city […]
Saving Your Sanity in a Foreign Land
Advice for facility professionals facing the globalization of commerce, an unprecedented demographic shift and increasing workforce migration, highlighting common challenges and solutions […]
Gobility: Designing and Managing Space on the Go
A brief overview of teleworking statistics, benefits, and challenges, plus the case for mobility as a work solution.
Let There Be Light! Retrofitting Office Lighting Offers Triple Bottom Line Benefits
The Center for Building Performance and Diagnostics (CBPD) at Carnegie Mellon University statistically links six lighting and daylighting retrofit options with lighting […]
Qualifying Contractors With a Simplified Scorecard
Review an objective methodology to assess a contractor’s qualifications using a simple matrix, and learn how to determine "best value" when hiring […]