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Human Factors

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Leveraging IoT to Improve Building Operations and Passenger Perceptions

This panel discussion white paper talks about how the Internet of Things (IoT) has the potential to streamline building operations and improve […]

Integrated Facility Services Guide for a Post-COVID World

Building Operations Management and ABM teamed up to survey 135 facilities managers and executives on the key trends they’re seeing in the […]

Managing 3D Printer Emissions for Occupant Safety and Health

This course will make the case for prioritizing indoor air quality (IAQ), share research results on the impact of operating 3D printers […]

Ep. 29: Facility Management Leadership and Investment in Human Capital with Larry Allen Morgan

Larry Allen Morgan, CFM, SFP, FMP is Director of Facilities Management at SAP in San Ramon, CA where he partners with senior […]

Ep. 27: Workplace Strategies that Elevate the Employee Experience with Steve Todd of Nasdaq

Steve Todd is Head of Workplace Strategy at Nasdaq in New York City where he leads a team focused on providing productive […]

Indoor Air Quality in the Age of COVID

The COVID‑19 pandemic has challenged many areas where processes and procedures needed to be shifted to accommodate our new environment. What is […]

Investigating the FM Professional Shortage

This research investigates the importance of creating collegiate programs that focus on training a new generation of FM professionals, suggesting that educators […]

FM Spotlight-Facilitating Serendipity in Design

Develop the tools to facilitate a workplace environment that promotes serendipitous creativity through collaboration and intradepartmental awareness. Generate the ‘fortunate accident of […]

The Role of FM in Students' Images of Hospitality

This piece emphasizes on the importance of hospitality in the Netherlands and the role FM students play to make sure hospitality remains […]

Industry Exchange Through Student Internships

Results of a survey providing a basic understanding of practices in hiring and managing FM interns, including suggestions from the respondents on […]