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Human Factors

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Seating Evaluation

An evaluation form for cross-comparison of up to three ergonomic chair types, addressing chair features, aesthetics, comfort, ease of use and body […]

Integrated FM System at the Main Railway Station in Prague

This case study introduces a new way of managing FM Services at the Main Railway Station in Prague. Hein Consulting was hired […]

Hospitality Technical Reference General Liability

Liability scenarios listed by accident type, with guidelines to help hospitality management evaluate existing loss prevention practices and procedures, to aid development […]

Advice for Emerging Leaders: The Best Career Investments you Can Make

Career management advice for prospective and emergent FM leaders, addressing career development strategies for developing, early, and continued career cultivation. Advice for […]

2013 International Comparison of User Satisfaction in Buildings

A systematic review of user satisfaction in the context of facility management and real estate management. The main research issues emphasize research […]

Well-being Works: The Value on Investment

What if you worked in an office space that improved your cognitive performance? Last year the new headquarters for the American Society […]

The BIG Shift

Artificial intelligence will continue to radically transform the workforce. Today, many organizations are introducing chatbots to improve the employee experience or to […]

Move over Millenials...Gen Z has Arrived: Generational Relevance in Corporate Real Estate

Through data, trends and metrics, this presentation will address such areas as technology, transportation, uses and new building typologies, and the impact […]

See Something, Say Something...to Everyone: Crowdsourcing Emergency Communication

Today’s communication systems are often no better than an elementary school phone tree. Property Managers may reach out to the facilities managers, […]

Navigating Gender Differences in the Workplace

With increasing awareness and navigating gender in the workplace, we will discuss how men and women can learn to work together to […]