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Stories of Urban Transformation: The Rise of 18-Hour Work/Live Communities
As part of the “Sodexo 2016 Workplace Trends Report,” this piece focuses on stories that demonstrate early signs of the type of […]
ISS 2020 Vision: Future of Outsourcing and Perspectives of Facility Management
This piece builds upon and extends the scope of the three previous ISS 2020 Vision studies: Scenarios for the Future of the […]
Humanizing the Workplace: Using Design Principles to Inspire Workplace Thinking
As part of the “Sodexo 2016 Workplace Trends Report,” the following set of design principles has both gaps and areas of substantial […]
How 'New Ways of Working' Affect Our Use of Facilities
How we work has changed dramatically over the last 50 years. This has impacted our use of facilities, as they support how […]
Service Innovation in the FM Industry
Innovation is one of the top challenges for the facility management industry. Despite having improved over the past 10 years, FM companies […]
Gender-Balanced Teams Linked to Better Business Performance
Organizations can only reach their full potential when their leadership team reflects the diversity of their customers, more than half of which […]
Creating a Security Request for Proposal
What is a request for proposal (RFP)? How can it enhance the competitive bid process? And how does a security services company […]
Trends and Developments Within Facility Management
This white paper deals with further trends and developments within facility management based on the fieldwork of the Vienna University of Technology, […]
Multiskilling and Job Satisfaction in Outsourcing
Companies who provide facilities management through an integrated solution have to commit to multiskilling of their staff in order to be effective. […]
HR Issues to be Considered When Outsourcing Services
Although HR issues are crucial determinants of the success of service outsourcing processes, they are too often paid inadequate attention. The area […]