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CSP (Choice Of Service Provider)

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Smart Energy Management: A Win for the Environment, People and Business

The trend of energy consumers playing a key role in energy consumption and potential reduction carries over to the workplace. The value […]

Healthy Options for Sustainable Facilities: Hand Dryers Versus Paper

After many years of air dryer systems without significant improvement of comfort and reduction of drying time, it was possible by a […]

Stories of Urban Transformation: The Rise of 18-Hour Work/Live Communities

As part of the “Sodexo 2016 Workplace Trends Report,” this piece focuses on stories that demonstrate early signs of the type of […]

ISS 2020 Vision: Future of Outsourcing and Perspectives of Facility Management

This piece builds upon and extends the scope of the three previous ISS 2020 Vision studies: Scenarios for the Future of the […]

Service Innovation in the FM Industry

Innovation is one of the top challenges for the facility management industry. Despite having improved over the past 10 years, FM companies […]

Gender-Balanced Teams Linked to Better Business Performance

Organizations can only reach their full potential when their leadership team reflects the diversity of their customers, more than half of which […]

Creating a Security Request for Proposal

What is a request for proposal (RFP)? How can it enhance the competitive bid process? And how does a security services company […]

HR Issues to be Considered When Outsourcing Services

Although HR issues are crucial determinants of the success of service outsourcing processes, they are too often paid inadequate attention. The area […]

Trends and Developments Within Facility Management

This white paper deals with further trends and developments within facility management based on the fieldwork of the Vienna University of Technology, […]

Multiskilling and Job Satisfaction in Outsourcing

Companies who provide facilities management through an integrated solution have to commit to multiskilling of their staff in order to be effective. […]