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Employee Engagement: The Crucial Role of the Supervisor
Engaged employees are more productive, more customer-focused and more loyal — and companies with high levels of employee engagement are more profitable, […]
Working with Change Management in Service Outsourcing
Service outsourcing creates many changes. For the employees who will be outsourced, the changes are significant. But also for the rest of […]
Workplace Design: The Foundation of a Successful Customer Value Chain
Learn how workplace design contributes to a successful customer value chain, and improve your workplace design by completing a checklist addressing design, […]
Banking and Food Service
A presentation overview of common industry terms and concepts, sharing best practices delivered by the top food service management companies and statistics […]