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Performance Contracting in the Public Sector and the Real World
A brief outline of performance contracting process steps, addressing request for proposal, performance contract components and an account of the author’s personal […]
Integrating Quality into FM Operations
An overview of Quality Management System (QMS) concepts plus steps explaining how to develop and manage an operationally-specific QMS for sustainable facility […]
Linking Corporate Office Design and Organizational Performance: Results from an HQ Renovation
Research findings arranged to compare the benefits of balancing user-centered design and prescriptive interior design to drive organizational change. Linking Corporate Office […]
Better Than Financial Metrics: The Importance of Environmental Performance Metrics
Effective environmental performance measurement proves organizational environmental responsibility, but also points to actions that can further enhance environmental performance while simultaneously improving […]
High-performance Buildings Need High-performance FM
Quality frameworks and performance management systems are recommended for high-performance facility mangers to align organizational strategy and the delivery of economical, safe […]
Research Methodology for Building Automation Performance Index
This study describes a research methodology for quantifying a typical building’s level of automation-performance for developing an automation performance index (API), including […]
Significant Parameters for Building Automation Performance
With the goal of defining a model-as-performance-measurement-tool for building automation systems (BAS), the study identifies and illustrates issues affecting BAS and the […]
Improving Facility Management Operations Through Optimization of Performance Metrics
Use a customizable maintenance management system (CMMS) to measure performance in organizational effectiveness and efficiency. Then, optimize performance metrics to establish standards, […]
Establishment of KPIs for Facility Performance: Review of Literature
Identification of key performance indicators (KPIs) and classification based on aspects of facility performance measurement: financial, physical, functional, and survey-based, including their […]
Performance-based FM: An Integrated Approach
This research presents an integrated FM model for health care facilities through case study. The proposed Integrated Health Care Facility Management Model […]