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CNN Center's 15 Year Report

The presentation examines the CNN Center’s award winning energy conservation measures and initiatives.

The Value of Strategic HR Processes in Service Management

Service Management is about continuously creating value in the eyes of the customers. This perception of value and quality of service is […]

Merged, Acquired, Consolidated: An FM Survival Guide

Create relationships and manage change by developing an understanding of the behavioral concerns and management processes related to leading consolidations, cross-organizational and/or […]

Creating a Security Request for Proposal

What is a request for proposal (RFP)? How can it enhance the competitive bid process? And how does a security services company […]

Solutions Arena: Smarter Energy Management for Greater ROI

Energy management solutions are quickly transitioning from a nice-to-have to a necessity. Given that energy is typically an organization’s third highest cost […]

Conquering Conflict: How to Reach High-quality Agreements

Explore conflict and conflict-handling styles to develop a communication process for reaching high-quality agreements with colleagues. Conflict resolution is deconstructed in these […]

Speaking Up: Communicating Effectively With Senior Leadership

By outlining leadership levels and their key skills for success, this piece defines realistic expectations and behaviors for successful C-Suite communication, building […]

Coping with Construction-Related Noise and Vibrations

A university lab construction process is presented as a case study to illustrate important concepts related to construction vibration and noise, demonstrating […]

Creating Strong Strategic Alliances

Create marketing advantage with Strategic Alliances such as a Multi Firm, Multi Discipline Alliance or Strategic In-House Alliance to expand geographic reach […]

Unlocking Your Building’s Potential: The 5 Things You Need to Create Sustainable Sustainability

Implement true sustainability by evaluating your facility with this five-point assessment guide. Then, follow the tested FM tips to determine your role […]