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IFMA and BIM for Life Cycle Management
An overview of task force directives and outcomes: asses the need for FM BIM strategy by IFMA, identify users, their experiences and […]
Better Than Financial Metrics: The Importance of Environmental Performance Metrics
Effective environmental performance measurement proves organizational environmental responsibility, but also points to actions that can further enhance environmental performance while simultaneously improving […]
Life Cycle BIM for Facility Management
This presentation offers an overview of building information modeling (BIM) for facility/property managers, including an introduction to the Centre for Health & […]
Effective Training of Front-Line Service Employees
Service quality is the primary driver behind customer satisfaction. Because training is the single most important driver behind higher service quality, it […]
Atlanta Botanical Gardens: A Sustainability Case Study.
This case study of the Atlanta Botanical Garden demonstrates how a sustainability plan can advance the mission of an institution through a […]
Guide to Airport Performance Measures
This ACI guide defines performance measures for airports by addressing the factors that drive results, identifying airport types where the measure is […]
Best Practice for Data Center Management
Learn about the importance of data center maintenance, including best practices and process organization, selection of professional maintenance providers, and industry tips […]
Sustainable Facility Leadership: People First!
Facility leaders can fulfill the dynamic requirements of modern FM by placing people at the center of their organizations, integrating the People, […]
Advice for Emerging Leaders: The Best Career Investments you Can Make
Career management advice for prospective and emergent FM leaders, addressing career development strategies for developing, early, and continued career cultivation. Advice for […]
Technology and the Workplace of the Future
Review of FM technology components driving strategy and change in the workplace, including a brief description of traditional and emerging technologies available […]