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Service Innovation in the FM Industry

Innovation is one of the top challenges for the facility management industry. Despite having improved over the past 10 years, FM companies […]

Updating Workplace Design to Reduce Corporate Costs

Learn how global pharmaceutical company, Pfizer, used a consolidation strategy to update workplace design to reduce their corporate costs and foot print, […]

Transforming Complex Facilities with Knowledge Transfer Through BIM

This whitepaper asserts building information modeling (BIM) as a facility management tool for laboratories and complex facilities to better address current and […]

Dealing with Budget Crisis and Aging Facilities

The presentation enumerates methods for overcoming the barriers to funding critical facility needs and funding options available to FMs.

Managing a Multi-Generational Workforce

Consider the implications and challenges of a workplace employing workers from four generations (Seniors, Baby Boomers, Generation X, and Generation Y/Millennials), and […]

Research Methodology for Building Automation Performance Index

This study describes a research methodology for quantifying a typical building’s level of automation-performance for developing an automation performance index (API), including […]

Working with Change Management in Service Outsourcing

Service outsourcing creates many changes. For the employees who will be outsourced, the changes are significant. But also for the rest of […]

Significant Parameters for Building Automation Performance

With the goal of defining a model-as-performance-measurement-tool for building automation systems (BAS), the study identifies and illustrates issues affecting BAS and the […]

Innovative Procurement and Partnerships in FM

Case study from the Nordic countries in Europe showed that outstanding examples of innovation in FM were initiated from the demand side […]

Improving Facility Management Operations Through Optimization of Performance Metrics

Use a customizable maintenance management system (CMMS) to measure performance in organizational effectiveness and efficiency. Then, optimize performance metrics to establish standards, […]