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Listening to the Voice of the Customer
Outline of a presentation examining the measurement tool a Fortune 500 company’s FM department used to measure global customer feedback and point […]
FM Paths of Malaysia to Achieve Energy Sustainability
This paper examines global energy issues, and those local to Malaysia, in four areas of FM: exploring alternative energy resources, embracing energy […]
Demand Response: A Case Study Overview
Review a case study, including energy reduction tracking data, of one business’s demand response program earning financial incentives through strategic power usage […]
Design Collaboration: The Competitive Advantage
An overview of design collaboration project management and communication practices, addressing collaboration dynamics, the rhetoric of process, real-life collaboration examples and messaging […]
Growing into a Successful CAFM Implementation
Review the four fundamental FM data requirements for the typical organization: space, relocation cost, personnel and furniture, as well as recommendations for […]
The Role of the Facility Manager in Attaining and Maintaining AAALAC Accreditation
Facility managers as a group rarely get involved in Vivarium (Research Animal Facility) operations outside of corrective or preventive maintenance. However, accreditation […]
An Investigation of the Value Proposition for Environmental Management Systems Implementation in FM Operations in Singapore
This research seeks to evaluate the effectiveness of ISO 14001 Environmental Management Standard (EMS) and its impact on FM processes in Singapore, […]
Distributed Work Research Report 31
Since the increased participation in distributed work strategies has led to inconsistency in terminology used in this arena, IFMA has documented both […]
How to Secure Your FM Career
Specific suggestions are given for creating a career development strategy in the field of FM are enumerated.
Securing Your Facility During Special Events
This white paper presents measures that can be used by individuals and organizations responsible for the security and management of commercial enterprise […]