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Project Delivery Systems: What Works and What Does Not?
A crash course on the advantages, challenges, and “quick tips” for the FM in using today’s most common construction project delivery systems. […]
The How and Why of Benchmarking
While benchmarking is a well-established strategy that organizations have been using to manage performance for almost four decades, the field of facility […]
Operations and Maintenance Benchmarks: A Qualitative Analysis of Facility Practices
Qualitative Analysis Benchmarking Report is a comprehensive study that presents the results of the latest Operations and Maintenance benchmarking survey of facility […]
Leveraging Human Factor Personality Profiles
This webinar examines usage of HEXACO and Emotional Intelligence assessments and their impact on team performance. We discuss a case study over […]
Facilities Technology Trends and Buying Best Practices
Recent research of facilities decision-makers revealed that nearly all agree technology will be essential in the next five years. But many are […]
Condition Assessment Data Collection Form
Use this Excel form to help you conduct a facility condition assessment (FCA).
Violence in the Workplace (2008)
Violence in the workplace The Role of the Facility Manager by Wayne D. Veneklasen, Ph.D., CFM and Donald J. Barnes, BA is […]
Developing an Effective Customer Satisfaction Survey
The Facility Management industry is continuing to strengthen its position as “customer-focused” business services providers. Surveys are a good way to capture […]
Using Unmanned Aerial Vehicles (Drones) in Facility Management: Roof Inspections, Safety and More
Drones or UAVs are gaining significant traction in construction and more recently, facility management. Drones can be used to conduct inspections of […]
Developing an Effective Statement of Work (SOW) for Operations Service Contracts
This webinar will identify the (surprisingly simple!) elements of an effective SOW. Templates for developing SOWs will be provided, along with discussion […]