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Leadership And Strategy

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Intern NightMARE

An intern program can be a daunting burden for an organization unaccustomed to coaching and training brilliant new personnel. It is equally […]

Intern NightMARE

An intern program can be a daunting burden for an organization unaccustomed to coaching and training brilliant new personnel. It is equally […]

Redefining FM Education: Preparing the Next Generation of FM Leaders

Discussion of the organizational and leadership components central to the future of the FM profession, uncovering interpersonal and strategic skill gaps in […]

Star Power: Branding Your FM Organization

In the facilities world, a successful branding initiative is about so much more than a slogan or saying, since those are marketing […]

Raising the Bar: Enhancing the Strategic Role of FM

A study on FM strategy, examining ways FMs can manage infrastructure functions in “shared enterprise support” teams by aligning real estate and […]

A Method to Benchmark Cleaning Services in Swiss Hospitals

This paper uses a qualitative research design to develop a benchmark methodology for cleaning services in Swiss hospitals, resulting in 21 clearly […]

Do Good, Have Fun and Make Money Epic's Sustainability Story

Strategy for site stewardship and responsive sustainable architecture for Epic, a medical software company. Review goals set, options assessed and objectives achieved […]

Condition Based Maintenance (CBM): UK Pilot Study

A 15-month monitoring study was undertaken manually to determine the feasibility and impact of condition based maintenance (CBM) on 83 rotary assets […]

Increasing Worker Engagement through Environment, Policy and Technology

A case study of the Cisco Connected Workspace designed for a solutions-based, highly collaborative global workforce, guided by design solutions for optimized […]

A Contingency Model for Outsourcing Relationships in the Facilities Management Sector

Review outsourcing relationship theories and conceptual models, and examine the relationships between outsourcing modes and outsourcing maneuvers in the Four Outsourcing Relationships […]