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Leadership And Strategy

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Nothing is Permanent but Change

Healthcare, and the field of oncology in particular, is undergoing rapid transformation due to a variety of factors. Effectively responding to these […]

Change Management is More Than Just a Free Lunch!

Change management is more than just a free lunch! Let’s face it, today’s workplace is more complex than ever before. We have: […]

The Facility Management Attrition Problem: A Guide to Improving and Sustaining Succession Planning

There is a shortage of new talent entering facilities management, making the recruitment of new candidates into the profession a priority for […]

A Method to Benchmark Cleaning Services in Swiss Hospitals

This paper uses a qualitative research design to develop a benchmark methodology for cleaning services in Swiss hospitals, resulting in 21 clearly […]

Working in Harmony Putting IT, HR and CREFM in a Room Together to Make Sweet Music

How do dynamic and seemingly divergent infrastructure groups collaborate to support workforce productivity? Explore panel discussion about the alignment of IT, HR, […]

Redefining the Executive View of Facility Management (FM) - Chinese Translation

The executive view of facility management continues to evolve as the industry itself shifts and adapts to new influences, technologies and challenges. These […]

Reduce Tenant Complaints with HVAC Proactive Maintenance

HVAC sustainability is about understanding equipment costs and driving maintenance and energy efficiency based on impact to the bottom line. Proactive maintenance […]

Change Your Approach to Managing Change

Discussion of strategic elements to utilize when leading a successful change initiative: accurate assessment, combined with well-managed perceptions and expectations, supported by […]

Facility Management Internships: Case Studies from Programs that have Worked

A presentation summary with survey results from FMs concerning their attitudes and practices surrounding internship programs, and document of interviews conducted with […]

Star Power: Branding Your FM Organization

In the facilities world, a successful branding initiative is about so much more than a slogan or saying, since those are marketing […]