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Leadership And Strategy

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Reduce Tenant Complaints with HVAC Proactive Maintenance

HVAC sustainability is about understanding equipment costs and driving maintenance and energy efficiency based on impact to the bottom line. Proactive maintenance […]

A Method to Benchmark Cleaning Services in Swiss Hospitals

This paper uses a qualitative research design to develop a benchmark methodology for cleaning services in Swiss hospitals, resulting in 21 clearly […]

Introduction to the World of Grants for FMs in the Public Sector

Grants can help fill holes in your operating budget, but they come with lots of “strings” that can sometimes make the whole […]

Working in Harmony Putting IT, HR and CREFM in a Room Together to Make Sweet Music

How do dynamic and seemingly divergent infrastructure groups collaborate to support workforce productivity? Explore panel discussion about the alignment of IT, HR, […]

Redefining the Executive View of Facility Management (FM) - Chinese Translation

The executive view of facility management continues to evolve as the industry itself shifts and adapts to new influences, technologies and challenges. These […]

Service Innovation in the FM Industry

Innovation is one of the top challenges for the facility management industry. Despite having improved over the past 10 years, FM companies […]

Change Your Approach to Managing Change

Discussion of strategic elements to utilize when leading a successful change initiative: accurate assessment, combined with well-managed perceptions and expectations, supported by […]

Case Study: Do Green Buildings Perform as Designed?

This case study seeks to determine if the green technologies used within a LEED-certified building are performing as designed, assessing the operational […]

Facility Management Internships: Case Studies from Programs that have Worked

A presentation summary with survey results from FMs concerning their attitudes and practices surrounding internship programs, and document of interviews conducted with […]

RICS Strategic FM Case Studies Series 1

In a competitive, global business environment, it is increasingly recognized that FM has a strategic role to play in the experience of […]