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Occupancy & Human Factors

Facility managers are expected to take steps to protect the environment and the people who use the facility while supporting organizational effectiveness and minimizing risks and liabilities.

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(Un)Intelligibility in Workplace Design

This presentation highlights what to be aware of when designing your next workplace and the cost impact of an unproductive employee, addressing […]

WE Case Study: GSA

The US General Services Administration (GSA) rightsized to align workspaces with business goals. Review their strategy for gathering data through workplace engagement […]

GSA Space Consolidation and Workplace Transformation

A presentation examining government agencies’ interest in space consolidation, including the U.S. General Services Administration’s space consolidation initiatives and ways the GSA […]

Balancing Physical Security and Productivity

This presentation offers actionable items that can be employed to aid in reducing the overall cost of ownership, while also increasing the […]

Reducing the Fall Fatality Rate by Managing the Risk Associated With Working at Heights

This study examines the reasons behind historical fall fatality rates and presents recommendations for mitigation, concluding that FMs must develop, implement and […]

When Did Facility Managers Become Food Service Managers

A look at food service outsourcing and the additional responsibility it adds to facility management work. A helpful offering of best practices, […]

WE Case Study: Wells Fargo

Review goals, processes, scalable solutions, and results of the Workplace 2020 plan to align Well Fargo’s culture and workplace with the business […]

Listening to the Voice of the Customer

Outline of a presentation examining the measurement tool a Fortune 500 company’s FM department used to measure global customer feedback and point […]

Taking the Guesswork Out of Selecting a Cleaning Services Provider

Discussion of the Cleaning Industry Management Standard (CIMS) and Certification Program as a pre-qualification tool for outsourced cleaning services or as a […]

Managing Change in Turbulent Times: Creating a Sense of Urgency to Leverage the "Power of Place"

The FM professional should be situated as both a strategic business partner and change leader, demonstrating to the executive level a workplace […]