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In this presentation, we will discuss how the AEC industry struggles with meaningful transformation because of a key gap in its knowledge- that of understanding how a building fares after occupancy. This gap in knowledge handicaps us in learning from our existing buildings when we procure, design & construct new buildings. We will also talk about why it is imperative that design intent is carefully documented, and design strategies are linked to outcomes- allowing us to make the value proposition for the built environment.