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Creating the Next-Gen Collaborative Work Environment: A Cisco Case Study

Formal and informal collaboration spaces are dominating new office environments. Technology is a vital component in these new work settings. Creating spaces […]

Integrated FM System at the Main Railway Station in Prague

This case study introduces a new way of managing FM Services at the Main Railway Station in Prague. Hein Consulting was hired […]

Who Moved the Patient? Remapping the Outpatient Cancer Experience

The UNM Comprehensive Cancer Center, constructed in 2009, is a five story, 206,000 GSF, outpatient clinic, occupied in 2010. We embarked on […]

Small Space, Big Impact: MIBG Treatment Suites for Pediatric Patients

Case study detailing the space design of the MIBG treatment suites at Atrium Health’s Levine Children’s Hospital in Atlanta, GA.

The Key to Lock Maintenance: A Case Study on Improving Security of Retail Locations

Having a regularly updated lock maintenance program is critical to ensuring the safety of employees, customers, and merchandise for any retail facility. […]

Quick Bank Branch and Rebuild Planning

This document provides a case study of a temporary bank branch that was built in two weeks. Strategic questions about rebuilding are […]

Assessing the Operational Performances of Implemented Green Solar Strategies/Technologies within Sustainable Buildings

Facility professionals’ increasing responsibilities now include assessing operational performances of implemented green solar strategies/technologies within sustainable buildings. This paper presents a temporal […]

ISS 2020 Vision: Future of Outsourcing and Perspectives of Facility Management

This piece builds upon and extends the scope of the three previous ISS 2020 Vision studies: Scenarios for the Future of the […]

WE Case Study: Toyota

Review a data-directed workplace strategy plan to evolve and position Toyota’s workplaces in support of its business strategy for innovation, talent attraction/retention/development, […]

RICS Strategic FM Case Studies Series 3

In a competitive, global business environment, it is increasingly recognized that FM has a strategic role to play in the experience of […]