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Service Innovation in the FM Industry
Innovation is one of the top challenges for the facility management industry. Despite having improved over the past 10 years, FM companies […]
Transforming Complex Facilities with Knowledge Transfer Through BIM
This whitepaper asserts building information modeling (BIM) as a facility management tool for laboratories and complex facilities to better address current and […]
Managing a Multi-Generational Workforce
Consider the implications and challenges of a workplace employing workers from four generations (Seniors, Baby Boomers, Generation X, and Generation Y/Millennials), and […]
Working with Change Management in Service Outsourcing
Service outsourcing creates many changes. For the employees who will be outsourced, the changes are significant. But also for the rest of […]
Improving Facility Management Operations Through Optimization of Performance Metrics
Use a customizable maintenance management system (CMMS) to measure performance in organizational effectiveness and efficiency. Then, optimize performance metrics to establish standards, […]
Architectural Preservation at Boston College Campus: A Systematic Approach
The systematic approach used for architectural preservation at Boston College, involving documentation of existing conditions, thorough analysis of collected data, and preparation […]
Good Governance Creates Great Leaders
Review a model and guidelines by which governance, a quality process for internal/external operations and relations, may be instituted by industry leaders […]
The Recipe for a Perfect Project: It's All in the Planning
An overview of process variables for interior fit-out projects, briefly addressing owner responsibilities, project team composition, due diligence and detail programming requirements, […]
Good Governance Creates Great Leaders
Review a model and guidelines by which governance, a quality process for internal/external operations and relations, may be instituted by industry leaders […]
Conduct Unbecoming
Conduct inappropriate for a professional, respectful workplace costs money and drives valuable employees away. Set behavioral criteria for yourself and your colleagues […]