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Listening to the Voice of the Customer
Outline of a presentation examining the measurement tool a Fortune 500 company’s FM department used to measure global customer feedback and point […]
New kids on the block: new generations of workers may change the way we perceive work and workplace
Research on generational differences in facility managers’ expectations of their organizations and their workspace, aiming to establish correlations between commitment to organizations, […]
Demand Response: A Case Study Overview
Review a case study, including energy reduction tracking data, of one business’s demand response program earning financial incentives through strategic power usage […]
Learn How to Avoid the Most Common Violations
To protect your employees and avoid OSHA fines, you must understand the hazards that exist in your workplace. One simple OSHA truism […]
Developing a Bio-tech Research Park: New Partners and Shared Visions
This paper reports on the real estate development of the multi-tenant bio-tech research park vision developed by the former president of the […]
Lead by Example: A Guide to Leadership in Hard Times
Actionable tips for leadership management and strategy, addressing leadership by example, change management communication skills, and strategic thinking for business case alignment. […]
Smart Planet Goals and Innovative Solutions Produce Green Harvest
As smart buildings drive innovative solutions and changes in predictive maintenance, FMs must leverage data produced to establish operational best practices and […]
Getting Started in Sustainable Facility Management
The basics of sustainable facility management, including an outline of essential strategies and tools. Getting Started in Sustainable Facility Management Christopher P […]
Power Plants of the Future: Energy Generation, Revenue Creation, and Carbon Footprint Reduction
Plasma arc conversion (gasification) processes, both plasma torch and carbon arc, are discussed as proven solutions for municipal solid waste processing that […]
Finance for Public Sector FM
Do you have difficulty communicating with your financial officer? Often, this is the case for public sector facility professionals. This white paper […]