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Communications

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Student Engagement in the FM Profession Through Mentorship

This paper presents a brief literature review regarding the need to increase FM education, a detailed description of an IFMA chapter mentorship […]

Improving Facilities Work Management Using Statistical Process Control (SPC)

Learn how a leadership team acquired standard performance metrics to measure the effects of current/improved processes and manage their implementation using four […]

Communication Lessons from the Real World

Mass communication and messaging control advice from retired FBI special agent, Jeff Lanza, paired with real-world examples of high-stakes communication scenarios and […]