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Experiencing Change: Discover a New Future
A look at change management and the impact of the facility manager who manages change, including a case study about change management […]
Three Rules: How Exceptional Companies Think
A study defining exceptional business performance and the behaviors that produce it; namely, instead of cutting costs or competing on price, produce […]
What's Your Facility's Value Proposition? Thinking and Planning Strategically
A starting point for an executive-level exchange, this piece outlines the process for defining a facility’s value proposition through strategic facility planning, […]
Working in Harmony Putting IT, HR and CREFM in a Room Together to Make Sweet Music
How do dynamic and seemingly divergent infrastructure groups collaborate to support workforce productivity? Explore panel discussion about the alignment of IT, HR, […]
Change Your Approach to Managing Change
Discussion of strategic elements to utilize when leading a successful change initiative: accurate assessment, combined with well-managed perceptions and expectations, supported by […]
Intern NightMARE
An intern program can be a daunting burden for an organization unaccustomed to coaching and training brilliant new personnel. It is equally […]
Redefining FM Education: Preparing the Next Generation of FM Leaders
Discussion of the organizational and leadership components central to the future of the FM profession, uncovering interpersonal and strategic skill gaps in […]
Star Power: Branding Your FM Organization
In the facilities world, a successful branding initiative is about so much more than a slogan or saying, since those are marketing […]
Raising the Bar: Enhancing the Strategic Role of FM
A study on FM strategy, examining ways FMs can manage infrastructure functions in “shared enterprise support” teams by aligning real estate and […]
A Method to Benchmark Cleaning Services in Swiss Hospitals
This paper uses a qualitative research design to develop a benchmark methodology for cleaning services in Swiss hospitals, resulting in 21 clearly […]