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Leadership And Strategy

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What's Your Facility's Value Proposition? Thinking and Planning Strategically

A starting point for an executive-level exchange, this piece outlines the process for defining a facility’s value proposition through strategic facility planning, […]

Working in Harmony Putting IT, HR and CREFM in a Room Together to Make Sweet Music

How do dynamic and seemingly divergent infrastructure groups collaborate to support workforce productivity? Explore panel discussion about the alignment of IT, HR, […]

Change Your Approach to Managing Change

Discussion of strategic elements to utilize when leading a successful change initiative: accurate assessment, combined with well-managed perceptions and expectations, supported by […]

Intern NightMARE

An intern program can be a daunting burden for an organization unaccustomed to coaching and training brilliant new personnel. It is equally […]

Intern NightMARE

An intern program can be a daunting burden for an organization unaccustomed to coaching and training brilliant new personnel. It is equally […]

Redefining FM Education: Preparing the Next Generation of FM Leaders

Discussion of the organizational and leadership components central to the future of the FM profession, uncovering interpersonal and strategic skill gaps in […]

Star Power: Branding Your FM Organization

In the facilities world, a successful branding initiative is about so much more than a slogan or saying, since those are marketing […]

Raising the Bar: Enhancing the Strategic Role of FM

A study on FM strategy, examining ways FMs can manage infrastructure functions in “shared enterprise support” teams by aligning real estate and […]

A Method to Benchmark Cleaning Services in Swiss Hospitals

This paper uses a qualitative research design to develop a benchmark methodology for cleaning services in Swiss hospitals, resulting in 21 clearly […]

Do Good, Have Fun and Make Money Epic's Sustainability Story

Strategy for site stewardship and responsive sustainable architecture for Epic, a medical software company. Review goals set, options assessed and objectives achieved […]