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A Method to Benchmark Cleaning Services in Swiss Hospitals
This paper uses a qualitative research design to develop a benchmark methodology for cleaning services in Swiss hospitals, resulting in 21 clearly […]
Working in Harmony Putting IT, HR and CREFM in a Room Together to Make Sweet Music
How do dynamic and seemingly divergent infrastructure groups collaborate to support workforce productivity? Explore panel discussion about the alignment of IT, HR, […]
Redefining the Executive View of Facility Management (FM) - Chinese Translation
The executive view of facility management continues to evolve as the industry itself shifts and adapts to new influences, technologies and challenges. These […]
Reduce Tenant Complaints with HVAC Proactive Maintenance
HVAC sustainability is about understanding equipment costs and driving maintenance and energy efficiency based on impact to the bottom line. Proactive maintenance […]
Change Your Approach to Managing Change
Discussion of strategic elements to utilize when leading a successful change initiative: accurate assessment, combined with well-managed perceptions and expectations, supported by […]
Facility Management Internships: Case Studies from Programs that have Worked
A presentation summary with survey results from FMs concerning their attitudes and practices surrounding internship programs, and document of interviews conducted with […]
Star Power: Branding Your FM Organization
In the facilities world, a successful branding initiative is about so much more than a slogan or saying, since those are marketing […]
RICS Strategic FM Case Studies Series 1
In a competitive, global business environment, it is increasingly recognized that FM has a strategic role to play in the experience of […]
Redefining FM Education: Preparing the Next Generation of FM Leaders
Discussion of the organizational and leadership components central to the future of the FM profession, uncovering interpersonal and strategic skill gaps in […]
How to Move from Good to GREAT as a Leader: Examples from Within IFMA
Leadership skills are a big focus within any profession; but when you are a volunteer leader, there’s no formal training, so you […]