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Soft Services

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Maintenance Costs and Facility Soft Services Practices - EU O&M Benchmarks Report No. 3

This white paper focuses on maintenance costs and facility software services practices for a variety of facility industry sectors, and is the […]

Concierge Services and Contract Management Practices - EU O&M Benchmarks Report No. 2

This white paper focuses on concierge/housekeeping as well as the use of in-house versus outsources services for a variety of facility service […]

Sustainability Programs and Initiatives - EU O&M Benchmarks Report No. 1

This white paper focuses on sustainable operations and maintenance practices and is the first in a series of three reports summarizing performance […]