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The Value of Strategic HR Processes in Service Management
Service Management is about continuously creating value in the eyes of the customers. This perception of value and quality of service is […]
Creating a Security Request for Proposal
What is a request for proposal (RFP)? How can it enhance the competitive bid process? And how does a security services company […]
Solutions Arena: Smarter Energy Management for Greater ROI
Energy management solutions are quickly transitioning from a nice-to-have to a necessity. Given that energy is typically an organization’s third highest cost […]
Conquering Conflict: How to Reach High-quality Agreements
Explore conflict and conflict-handling styles to develop a communication process for reaching high-quality agreements with colleagues. Conflict resolution is deconstructed in these […]
Speaking Up: Communicating Effectively With Senior Leadership
By outlining leadership levels and their key skills for success, this piece defines realistic expectations and behaviors for successful C-Suite communication, building […]
Creating Strong Strategic Alliances
Create marketing advantage with Strategic Alliances such as a Multi Firm, Multi Discipline Alliance or Strategic In-House Alliance to expand geographic reach […]
Unlocking Your Building’s Potential: The 5 Things You Need to Create Sustainable Sustainability
Implement true sustainability by evaluating your facility with this five-point assessment guide. Then, follow the tested FM tips to determine your role […]
Everything You Wanted to Know About (Food Service) Ice but Were Afraid to Ask
Explaining that ice requires the same sanitation and consistent quality as food in food service operations, the piece offers an introduction to […]
Going Green by Going Paperless
The presentation examines the benefits of going paperless, categories of mobile solutions, mobile application ideas and realistic expectations, and steps for generating […]
The Changing Nature of Work
Discussion of the changes in organizational culture and behavior that distributed work requires, including the primary forces driving these changes: technology, globalization, […]