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European Standards in FM: Benchmarking Foundation
Supporting standardization and benchmarking as essential components of the FM professional toolkit, this piece briefly reviews the history on international FM standard […]
Asset Lifecycle Model for Total Cost of Ownership Management
A framework, glossary, and metrics/cost models for the total cost of ownership management related to space management, project delivery, operations management, and […]
Diversity in Outsourcing
The global workforce is currently undergoing significant and rapid demographic changes. This is especially true in western countries but is becoming increasingly […]
Broad Horizons: New Approaches to Global Consulting Practice
This piece offers a detailed look at the challenges facing client teams who are responsible for international contracts by considering new models […]
ISU Facilities Planning and Management
Using Lean/Six Sigma processes, Iowa State University’s facilities planning and management operation (FP&M) performed a 12-year quality process improvement project under the […]
Dreaming of the Perfect Move?
Advice for the corporate relocation process focusing on four main components: the company, the business, the people, and company materials. Time allotment […]
Facility Management Staffing Report 33
To help facility managers gauge if they are applying sufficient resources to the FM function, IFMA conducted a survey to assess staffing […]
Demystifying Green Product Standards
A guide to green product standards, regulations and certifications, with tips for meeting daily performance demands in a manner that lowers the […]
Successful Transition in Outsourcing
This white paper shows how job transition impacts productivity, job satisfaction and customer satisfaction, and how a robust transition management plan can […]
Listening to the Voice of the Customer
Outline of a presentation examining the measurement tool a Fortune 500 company’s FM department used to measure global customer feedback and point […]