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Strategic Advisor: Intelligent Benchmarking Process
A 10 step benchmarking process outlining how benchmarking practices can be used to target problem areas, identify solutions and implement changes for […]
Ignite Your Innovation
Many people have been talking lately about innovation, being innovative and how innovation will set you apart from your competition. Clients we […]
Leading Change: A Core Competency for Facility Managers
As the FM world experiences constant flux, organizational (cultural/behavioral) change becomes a crucial and challenging transformation to design and lead. Manage basic […]
Employee Control in the Workplace: The Power of Choice
Changing the workplace without giving employees some form of control in the design can adversely impact employee health, safety and welfare. Accordingly, […]
A Contingency Model for Outsourcing Relationships in the Facilities Management Sector
Review outsourcing relationship theories and conceptual models, and examine the relationships between outsourcing modes and outsourcing maneuvers in the Four Outsourcing Relationships […]
Service Innovation in the FM Industry
Innovation is one of the top challenges for the facility management industry. Despite having improved over the past 10 years, FM companies […]
Good Governance Creates Great Leaders
Review a model and guidelines by which governance, a quality process for internal/external operations and relations, may be instituted by industry leaders […]
If You Can Communicate Effectively You Are Set Up for Success
To quote the number one leadership expert in the world, Dr. John C. Maxwell, “leadership is influence, nothing more, nothing less.” Facility […]
How to Make the FM Outsourcing Decision for Small and Medium Companies
The trend toward outsourcing facility management is well established among the Fortune 500 companies. The benefits of outsourcing are known and have […]
Making the Change Process Predictable
Guiding organizations through major change doesn’t have to be a scary and unpredictable process for the end users and their management. Richard […]