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A Contingency Model for Outsourcing Relationships in the Facilities Management Sector
Review outsourcing relationship theories and conceptual models, and examine the relationships between outsourcing modes and outsourcing maneuvers in the Four Outsourcing Relationships […]
A Method to Benchmark Cleaning Services in Swiss Hospitals
This paper uses a qualitative research design to develop a benchmark methodology for cleaning services in Swiss hospitals, resulting in 21 clearly […]
Working in Harmony Putting IT, HR and CREFM in a Room Together to Make Sweet Music
How do dynamic and seemingly divergent infrastructure groups collaborate to support workforce productivity? Explore panel discussion about the alignment of IT, HR, […]
Redefining the Executive View of Facility Management (FM) - Chinese Translation
The executive view of facility management continues to evolve as the industry itself shifts and adapts to new influences, technologies and challenges. These […]
Reduce Tenant Complaints with HVAC Proactive Maintenance
HVAC sustainability is about understanding equipment costs and driving maintenance and energy efficiency based on impact to the bottom line. Proactive maintenance […]
Change Your Approach to Managing Change
Discussion of strategic elements to utilize when leading a successful change initiative: accurate assessment, combined with well-managed perceptions and expectations, supported by […]
Facility Management Internships: Case Studies from Programs that have Worked
A presentation summary with survey results from FMs concerning their attitudes and practices surrounding internship programs, and document of interviews conducted with […]
Star Power: Branding Your FM Organization
In the facilities world, a successful branding initiative is about so much more than a slogan or saying, since those are marketing […]
RICS Strategic FM Case Studies Series 1
In a competitive, global business environment, it is increasingly recognized that FM has a strategic role to play in the experience of […]
Redefining FM Education: Preparing the Next Generation of FM Leaders
Discussion of the organizational and leadership components central to the future of the FM profession, uncovering interpersonal and strategic skill gaps in […]